You can expect to receive your refund within four weeks of shipping the product back to the manufacturer. In most cases, the refund will be issued sooner. The four-week timeframe includes shipping time (5-14 business days), product inspection (3-5 business days), and refund processing back to your payment method (3-5 business days).
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact opencartdemo.
You will be responsible for paying for your own shipping costs for returning your item to our warehouse. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund. We do not profit from shipping.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.